The Information-Seeking Funnel
نویسنده
چکیده
We introduce a new conceptual framework for information seeking called the information-seeking funnel, inspired by a common model of how people are attracted to products they end up buying. By using this model, we are able to better understand why current search tools are inadequate for several stages of the information-seeking process. At the same time, we explore what characteristics tools that are designed for these neglected stages might have, and how we might evaluate them.
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